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15 May 2013
Group - Innovation - Standard
Hello bank! Mobile, just like you
BNP PARIBAS TODAY LAUNCHES HELLO BANK! THE FIRST 100% DIGITAL MOBILE BANK IN EUROPE
Hello bank! is a new approach to banking, designed to meet the needs of European clients for a FAST, EASY, ALWAYSON mobile and internet banking service.
Launching today in Belgium and Germany followed shortly by France and Italy, Hello bank! will aim to attract 1.4 million clients within five years.
HELLO BANK! NEW BRAND, NEW FRONTIERS
Hello bank! is fully geared to the new social habits that are now transforming people's relationships with their bank.
“Hello bank! offers a fresh approach to banking aimed at all those who live the mobile experience. We're set to launch in four major European markets – first in Belgium and Germany, then in France and Italy,“ explained François Villeroy de Galhau, BNP Paribas Group COO. Virginie Fauvel, Head of Digital Banking Europe, underlined: “Our apps are designed to provide a customer experience in line with the very best digital providers. Hello bank! is simple, smart, human and safe.”
HELLO BANK! A NEW BRAND, WITH A NEW STYLE BASED ON FOUR KEY VALUES:
... SIMPLE: HELLO BANK! MAKES LIFE EASIER
A refreshingly new banking experience, easy and straightforward, a native mobile bank designed to be as clear and intuitive as the very best of today's digital apps. Using your mobile, your tablet (iOS or Android), or via Internet, for example you can manage your budget, organise your outgoings or transfer money in just three hand movements.
You can also sign up for Hello bank! in just four steps, which means anyone can become a Hello bank! customer as easily as buying a train ticket on a smartphone.
... SMART: HELLO BANK! OFFERS YOU A MENU OF CHOICES
Every customer can benefit from the attractive rates of an online pure player (payment methods and cards free of charge, attractive rates on savings products all year round), a range of options, expert help online, plus the opportunity – unique for a digital bank – to benefit from the services of BNP Paribas Group's branch network in France, Belgium and Italy, for a specific request.
... HUMAN: HELLO BANK! IS THERE TO HELP YOU
A team is at your disposal in all Hello bank! countries during extended hours 6 days a week to provide assistance with practical questions relating to your account or advice on more complex subjects for example: mortgages and car loans. With an interactive approach underpinned by chat, email, tweet and voice phone, the Hello Team is there to answer all your questions.
... SAFE: HELLO BANK! IS A NEW GENERATION ONLINE BANK THAT IS BUILT TO LAST
A transparent bank using technology that guarantees security and ensures high-level performance – a bank that you can rely on.
In Germany, Hello bank! is able to call on the knowhow and experience of Cortal Consors, a recognised online broker.
In Belgium, and subsequently in France and Italy, clients of this new brand will be able to rely on the financial strength and long-standing experience of the BNP Paribas Group.
16 MAY: Hello bank! launch in Belgium and Germany.
17 JUNE: Hello bank! launch in France.
OCTOBER: Hello bank! launch in Italy.