BNP Paribas, leader in terms of ISO 9001 certification in banking and insurance

More than 95 divisions and entities across the Group have been awarded the ISO 9001 certification.

Based on a highly demanding international standard focused entirely on customer satisfaction, BNP Paribas demonstrates its determination to “become a benchmark group on customer satisfaction”. Furthermore, it guarantees a high level of quality and professionalism on the services it provides.

BNP Paribas has also implemented ISO certification standards across these areas:

  • Environment (ISO 14001)
  • Occupational Health and Safety Management (OHSAS 18001)
  • Information Security Management (ISO 27001)
  • Information Technology – Service Management (ISO 20000)

A total of more than 95 ISO certificates have been awarded within the Group.  Display certified businesses